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We typically respond to all enquiries within one business day. For urgent service needs, our engineers are available around the clock and can be on-site at any location worldwide within 24 to 48 hours.

  • General enquiries: within 1 business day
  • Technical support: same day where possible
  • Emergency service: 24/7 availability
  • On-site mobilisation: within 24–48 hours
  • Service coverage: worldwide